Privacy Policy Overview

This privacy policy outlines how we handle personal data collected through our services.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Data category

Data Collection Practices

We collect personal data such as names, contact information, and usage data to facilitate our services.

The categories of data collected depend on how users interact with our services.
Data source

Sources of Data

Information may be collected when users register, make inquiries, or utilize our services.

Data is received directly from users or generated through service interactions.
Cookie type

Types of Cookies Used

We use essential cookies for functionality and analytics cookies for performance monitoring.

Cookies vary by purpose and may be session-based or persistent.
User control

Cookie Management

Users can manage cookie settings to control their data collection preferences.

Users may adjust cookie preferences through browser settings at any time.

Data processing overview

How personal data is used and shared

01 · Purpose

Purposes of Data Processing

We process personal data to provide services, improve user experience, and comply with legal obligations.

Processing is limited to the purposes described in this policy.
02 · Sharing

Data Sharing Practices

We share data with partners only for purposes consistent with this policy.

Third parties receiving data are bound by confidentiality obligations.
Privacy Office

Contact Information

Phone
+974 3018 0150
Address
Street 51 74, Industrial Area, Al Rayyan
General Inquiries
User Rights

User Rights

Users have rights regarding their personal data, including access and correction.

Rights may be subject to legal limitations in certain circumstances.
Requests

Exercising User Rights

Users may submit requests to exercise their rights regarding personal data processing.

We respond to verified rights requests within the timeframe required by law.
Data Retention

Data Retention Practices

We retain personal data only as long as necessary for the purposes outlined in this policy.

Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates

Policy Updates

We will notify users of significant updates to this policy via our website.

Material changes to this policy are communicated through appropriate channels.